Before you start
Through Suzn.life you can purchase:
1) Access to all videos on recurring monthly basis - monthly prepayment.
2) Access to the single workout video for 24 hours after payment.
Creating and setting up a user account
You create an account directly by selecting a specific product (access to online videos). After clicking on any workout video, you will be offered the option to purchase it. Or directly via the Pricing button.
When registering, you will enter: your first and last name, country, email and password.
Yes, access to the workout videos can be purchased per company, simply tick the company billing option when registering and fill in the required company details.
If you have forgotten your password, go to the "Login" section and enter your email address to receive information about changing your forgotten password.
Access can be purchased by anyone from any country in the world.
Yes, access to online training for 1 month can be purchased as a gift. In the ordering process, check the option "purchase as a gift voucher". You will receive this gift voucher (ready to print) to your email.
Payments, renewal and cancellation of payments
Yes, access on a recurring monthly basis will automatically be renewed each month unless the recurring payment is cancelled by you.
You can cancel your recurring monthly access in your profile whenever you want. Your access to the online workout videos will end on the last day of the period you have already paid for.
Payment is possible by card via Go Pay platform or PayPal.
No, in that case the proportional part of the period shall not be refunded. Access will end on the last day of the paid period.
You will find this information in your profile after you login, along with all payments you have already made.
Access to online workout videos
You can access the workout videos by selecting one of the available options that will be displayed when you click on a single video: Access the videos on a recurring monthly basis.
In case you do not want to have access to the videos with recurring payment, it is also possible to purchase a single workout video with 24-hour access to it after payment.
If you purchase 1 selected workout video, you will have access to it for 24 hours after payment. If you purchase monthly access on a recurring basis, you will have access to all workout videos.
Yes, you can filter the freely available workout videos via this website under "workout videos" - free videos.
Once you have paid for access to the online workouts, you can practice it at any time that suits you.
Playing videos
Online workout videos are optimized for most commonly available devices: mobile phones, tablets, computers, laptops, TVs (smart TVs or TVs with HDMI support and port).
In case the video sometimes "freezes" or "jerks" during playback, it is necessary to click on the icon in the bottom right corner of the video (the wheel) and change the video quality from "auto" to "720p" or "540p" or lower. The reason for freezing in most cases is due to the lower speed of your internet connection. The speed and stability of your connection may also be affected by the weather, or you may have a weaker signal in some rooms due to wifi range. Another reason could be an un-updated web browser, or the web browser itself. If you use Google Chrome, for example, try Firefox or Mozilla ..) Likewise, poor hardware can also cause "freezing" and "jerky" videos.
Videos cannot be downloaded to your computer.
1) Using HDMI output on your laptop: If your laptop has HDMI output, start the video and use the HDMI cable to connect the laptop to a TV that also has an HDMI port. On the TV, use the controller to select the HDMI input option.
2) Using your smartphone or tablet: This is possible by mirroring the screen via an app - for example Tubio.
3) Using your smart TV's browser: You can load our website in your smart TV's browser.
4) Using an ordinary TV with HDMI port: you need to connect a computer or laptop that has an HDMI port to the HDMI port on your TV with an HDMI cable. Or you can buy a special device - for example Google Chromecast 3 - to turn an ordinary TV into a smart TV.